Privacy Policy

At Twistlo, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our digital services, including premium AI tools.

This policy is designed to comply with applicable international privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

Account & Service Information

  • Order details

  • Service activation details

  • Communication history with customer support

Payment Information

  • Payment confirmation details

  • Transactions are securely processed through trusted third‑party payment providers

  • We do not store full card or sensitive payment details

Technical & Usage Information

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

How We Use Your Information

We use your information to:

  • Provide and activate digital services and AI tools

  • Process orders and confirm payments

  • Communicate service updates and support responses

  • Improve website functionality and user experience

  • Prevent fraud and maintain platform security

  • Comply with legal and regulatory requirements

Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent

  • Contractual necessity (service delivery)

  • Legal obligations

  • Legitimate business interests

Payment Security

All transactions on Twistlo are protected using industry‑standard encryption and secure payment gateways.
We never store sensitive payment information on our servers.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze traffic and performance

  • Improve user experience

You may manage or disable cookies through your browser settings.

Data Sharing & Disclosure

We do not sell or rent your personal information.

Your data may only be shared with:

  • Payment processors

  • Service providers required to operate our platform

  • Legal authorities, if required by law

All third parties are required to handle your information securely and confidentially.

Your Privacy Rights

United States (CCPA)

You have the right to:

  • Know what personal data we collect

  • Request deletion of your personal data

  • Opt out of certain data uses

United Kingdom / European Union (GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

To exercise your rights, please contact us using the details below.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

Data Security

Twistlo implements appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy or your data rights, please contact us:

📧 Email: StoreTwistlo@gmail.com
📞 Phone: 03216778909
🌐 Website: https://shoptwistlo.com