Frequently Asked Questions (FAQs)

1. What is Twistlo?

Twistlo is a globally trusted digital platform providing premium AI tools and digital services for students, professionals, researchers, and businesses worldwide.

2. What type of products do you offer?

We offer digital services only, including AI tools, productivity software, and academic support solutions.
No physical products are shipped.

3. How do I place an order?

All orders are placed through WhatsApp.
Simply click the “Order on WhatsApp” button on the product page, and our support team will guide you through the process.

4. How does the ordering process work?

  1. Click Order on WhatsApp

  2. Share the product name with our team

  3. Complete payment after confirmation

  4. Receive service activation or access details

5. Is ordering via WhatsApp safe?

Yes. We follow a manual verification process to ensure secure transactions and accurate service delivery.

6. When will I receive my service?

Most services are activated quickly after payment confirmation.
Exact delivery time may vary depending on the product and will be communicated during order confirmation.

7. Do you offer refunds?

Refunds are handled according to our Refund Policy.
Due to the digital nature of services, refunds are only available in specific cases such as non‑delivery or technical issues that cannot be resolved.

8. Are your AI tools official or affiliated with third‑party brands?

Twistlo is not officially affiliated with third‑party brands unless clearly stated.
All trademarks and brand names belong to their respective owners.

9. Can I use the services internationally?

Yes. Twistlo provides global access and serves international clients across multiple regions and time zones.

10. What payment methods do you accept?

Payment methods are shared during the WhatsApp ordering process and are processed through trusted payment providers.
We do not store sensitive payment information.

11. Is my personal data secure?

Yes. We follow strict privacy practices in line with GDPR and international data protection standards.
Please review our Privacy Policy for more details.

12. Can I contact support if I need help?

Absolutely. Our dedicated support team is available via WhatsApp and Email to assist you before and after your purchase.

13. What if I select the wrong product?

Please double‑check product details before placing an order.
Refunds are not issued for incorrect selections once service access is delivered.

14. Do you offer customer support after delivery?

Yes. We provide post‑delivery support to help with access issues or basic service guidance.

How can I contact Twistlo?

You can reach us anytime using the details below:

📧 Email: StoreTwistlo@gmail.com
📞 WhatsApp / Phone: 03216778909
🌐 Website: https://shoptwistlo.com